Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide through forms, applications, appointment scheduling, purchases, subscriptions, or other interactions with our website and services. This may include:

• Name
• Email address
• Mobile phone number
• Form and application responses
• Appointment information
• Website usage information
• Payment-related information, where applicable (card details are handled by our payment processor, not stored by us)
• SMS consent records, including when and where consent was given

How We Use Information

Information may be used to:

• Provide requested services
• Process applications or registrations
• Schedule and manage appointments
• Send confirmations and reminders
• Provide customer support
• Send educational or service-related communications
• Send marketing or promotional communications where you have consented
• Improve our website and services
• Maintain legal and compliance records

SMS / Mobile Information

We do not sell or share your SMS opt-in data or mobile personal information with third parties or affiliates for marketing or promotional purposes.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers only as necessary to deliver messaging and related services on our behalf.

SMS Consent

If you opt in to receive text messages, message frequency may vary. Message and data rates may apply. You may reply STOP to opt out or HELP for help. SMS consent is not a condition of purchase. See our Terms & Conditions for the full SMS terms.

Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information. No method of transmission or storage is completely secure, but we work to protect your information and limit access to people who need it.

Third-Party Service Providers

We may use service providers for functions such as:

• Website hosting
• Email delivery
• SMS delivery
• Scheduling
• Payment processing
• Analytics
• CRM and customer support

These providers receive information only as needed to perform services on our behalf.

Cookies and Analytics

We may use cookies and analytics tools to understand how the site is used and improve the experience.

Advertising measurement (Meta). We use the Meta Pixel and Meta's Conversions API to measure and improve our Meta ads. With your consent where required, Meta receives page visits and funnel actions (application submitted, meeting booked, checkout started, $10 reservation paid and confirmed, program interest), browser identifiers, and — only if you accepted advertising cookies — your hashed email address and name. Your mobile phone number and SMS consent are never sent to Meta or any advertising platform. In the EEA, UK and Switzerland nothing is sent unless you accept. You can withdraw anytime in Cookie settings in the footer. Details are in our Cookie Policy.

Your Choices

• Opt out of marketing emails using the unsubscribe link in any email
• Reply STOP to any text message to stop SMS messages
• Request access to, correction of, or deletion of your information, where applicable, by contacting us

Contact

For privacy questions or requests, email hello@patiencedeanfinance.com or text 757-304-6093.